Contact Us

Dundee Internet Services, Inc. is reachable by phone, fax, email and postal mail.

Dundee Email List Services Logo

Normal business hours for phone contact:

Monday – Friday EST: 10:00 am – 5:00 pm

Weekend Business hours for email support contact:

help@dundee.net

Email support: 24/7

Billing: billing@dundee.net
Sales: info@dundee.net
Technical Support: support@dundee.net
Abuse: abuse@dundee.net
Website questions: webmaster@dundee.net

Telephone and Text:

Sales: (734) 529-5331
Support: (734) 529-5331

Mailing Address:

Dundee Internet Services, Inc.
PO Box 102
Dundee MI 48131

 

How Our Message Pricing Works

What Is a Message? A message is one email sent to one subscriber.

For example:

• Send one newsletter to 100 subscribers = 100 messages

• Send one newsletter to 500 subscribers = 500 messages

Included Monthly Messages Each plan includes a number of messages based on a standard email size of up to 40K.

Larger Emails: If an email is larger than 40K, it counts as more than one message.

Examples:

• 40K email = 1 message

• 50K email = 1.25 messages

• 80K email = 2 messages

Additional Charges: After your included messages are used, additional messages cost $0.90 per 1,000 messages. ($1.14 per 1000 messages)

What’s Included in Your Monthly Fee?

• Welcome messages

• Unsubscribe confirmations

• Surveys and polls

• Searchable archives

• Open and click tracking

• Feedback loops

• Refer-a-friend tools

• Subscriber management features