Support

Welcome to Dundee email list hosting support system

24/7 Support

You can do one of the following

We Do Not Offer Good Support We Offer GREAT Support

OUR SUPPORT IS THE BEST THERE IS.
  • We are dedicated to our customers, as we work to see the problem through to resolution

Better Customer Experience
With Dundee Email List Hosting Services

Our customers are:

  1. Appreciated
  2. Can always speak to a person who can provide them the answers they are looking for.
  3. Customers never experience rude or unhelpful employees.
  4. Customers are not passed around to multiple people.
  5. Customers are never put on hold for unreasonable lengths of time.

    And we don’t use annoying AIs or telephone trees.

How Our Message Pricing Works

What Is a Message? A message is one email sent to one subscriber.

For example:

• Send one newsletter to 100 subscribers = 100 messages

• Send one newsletter to 500 subscribers = 500 messages

Included Monthly Messages Each plan includes a number of messages based on a standard email size of up to 40K.

Larger Emails: If an email is larger than 40K, it counts as more than one message.

Examples:

• 40K email = 1 message

• 50K email = 1.25 messages

• 80K email = 2 messages

Additional Charges: After your included messages are used, additional messages cost $0.90 per 1,000 messages. ($1.14 per 1000 messages)

What’s Included in Your Monthly Fee?

• Welcome messages

• Unsubscribe confirmations

• Surveys and polls

• Searchable archives

• Open and click tracking

• Feedback loops

• Refer-a-friend tools

• Subscriber management features