One-on-One Service

Expert List Management Assistance

You are probably the busiest person you know…

You already know, as an Internet savvy business or organization, that email is the best and the most cost-effective tool to keep in touch with your customers and members. You also know your customers and members expect easy to read, well-formatted, and timely content to arrive in their mailboxes—and not in their Junk Mail boxes.

Can you do it alone?

Sure…many can; but some of you are busier than others. You may not have the time, patience, or expertise needed to publish a good looking, grammatically correct newsletter, ezine or announcement on a tight schedule. Time constraints and responsibilities focused elsewhere may force you to put your list management duties aside. Unexpected delays happen:

• You have the content for this week’s newsletter but do not have time to run it through the content manager.
• You never got to the reports from your last mailing so you’ve lost focus on your baseline.
• The person who wrote your newsletter has been replaced by someone who only knows how to use AOL™ or Hotmail™.

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We offer a way to overcome these challenges with Dundee One-on-One Service – Expert List Management Assistance.

Dundee One-on-One offers expert assistance in the following areas:
• Assistance with your newsletter or announcement composition
• Format your message for HTML, plain text, or both
• Create a matching email newsletter and/or templates to complement your existing website
• Upload and test your content
• Schedule your mailings
• Personalized training
• Analyze and interpret your mailing reports
• Upload your subscribers

We are the Lyris ListManager™ experts.

If you don’t have the time to do it,  we do –- professionally and correctly.

For more information or to order Dundee One-on-One services,
please email sales@dundee.net and include:
• Account name and contact information
• What you need assistance with
• Time to contact you
• Deadline for your project

How Our Message Pricing Works

  1. Included Monthly Messages
    Each plan comes with a certain number of included messages at a standard size (up to 40K per email).
  2. Overage Rate
    After you’ve sent all your included messages, each additional 1,000 emails costs $0.90.
  3. What If an Email Is Larger Than 40K?
    • We measure every extra 1K of data beyond 40K as an extra fraction of a message.
    • Example: A 50K email counts as 1.25 messages (because 50K is 1.25 × 40K).
    • This prevents rounding up to a full extra 40K block when you only need 10K more.
  4. Covered by Your Monthly Fee
    • All administrative and automated list messages (welcome emails, unsubscribe confirmations, surveys, etc.)
    • Access to features like archives, refer-a-friend, click/open tracking, feedback loops, and more.