Creating Triggered Segments

Note: Triggered segments are not available for the Silver package

Triggered segments are segments that contain one or more trigger clauses. These clauses identify a specific event or date that happens when the mailing is to be sent.

To create a trigger segment click on “Segments”.

segments

Click on “Create New Triggered Segment.

create new triggered segments

Click the insert trigger button. This opens the Segment: Insert Trigger page, which is divided into tabs. These are arranged to easily access the desired trigger type. Click on the links below for detailed information on the various trigger types:

insert segment

On the “Insert Trigger” screen, select a tab and then set the options for the trigger.

trigger field

How Our Message Pricing Works

  1. Included Monthly Messages
    Each plan comes with a certain number of included messages at a standard size (up to 40K per email).
  2. Overage Rate
    After you’ve sent all your included messages, each additional 1,000 emails costs $0.90.
  3. What If an Email Is Larger Than 40K?
    • We measure every extra 1K of data beyond 40K as an extra fraction of a message.
    • Example: A 50K email counts as 1.25 messages (because 50K is 1.25 × 40K).
    • This prevents rounding up to a full extra 40K block when you only need 10K more.
  4. Covered by Your Monthly Fee
    • All administrative and automated list messages (welcome emails, unsubscribe confirmations, surveys, etc.)
    • Access to features like archives, refer-a-friend, click/open tracking, feedback loops, and more.