Finding Additional Help

If you find you do not understand a certain feature in your Lyris ListManager™ there is help!

In the top right corner of the interface there is a small button with a question mark, when clicking on this you will open up the Lyris ListManager™ Help manual.

help button

To get help for a page you are viewing in Lyris ListManager™, click on the question mark on that page. This button appears only if there is a help topic for that page. You can also browse the help topics, search for specific text or find text in the Index using the navigation pane on the left.

table of contents

How Our Message Pricing Works

  1. Included Monthly Messages
    Each plan comes with a certain number of included messages at a standard size (up to 40K per email).
  2. Overage Rate
    After you’ve sent all your included messages, each additional 1,000 emails costs $0.90.
  3. What If an Email Is Larger Than 40K?
    • We measure every extra 1K of data beyond 40K as an extra fraction of a message.
    • Example: A 50K email counts as 1.25 messages (because 50K is 1.25 × 40K).
    • This prevents rounding up to a full extra 40K block when you only need 10K more.
  4. Covered by Your Monthly Fee
    • All administrative and automated list messages (welcome emails, unsubscribe confirmations, surveys, etc.)
    • Access to features like archives, refer-a-friend, click/open tracking, feedback loops, and more.