COVID-19
Update

Dundee Internet Helping those in time of need.

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In a time of so much uncertainty, it is common to look for a sense of reassurance as well as sources of strength.  While COVID-19 continues to disrupt life around the globe, Dundee Internet Services is committed to support your business and success throughout this pandemic. We will provide continuity with excellent service and support. Now more than ever, your connection with our services and the ability to use them is our number one priority. We appreciate your continued business.

The state of Michigan has enacted a “stay at home” order effective March 23, 2020, at 11 a.m. to curb the spread of COVID-19.  Under this order, Michigan Governor Gretchen Whitmer mandates that all Michigan residents stay in their homes except as needed to maintain continuity of operations in 16 specific critical infrastructure sectors. One of those critical infrastructure sectors, as defined by the Homeland Security, Presidential Policy Directive 21 and the State of Michigan, is the information technology sector,

Dundee Internet plays a vital role in the information technology sector. Our Michigan center will remain open and operational. Our technicians and engineers will remain available to continue to serve our customers in all sectors, reachable by phone and email.

We have implemented a strategy for our employees to ensure their safety and well-being.  

We wish you, your team and your families the best of health and safety during these uncertain times, please stay safe.

Please address all questions to help@dundee.net or call directly 888-222-8485.

Sincerely,

The Dundee Internet Services Team

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How Our Message Pricing Works

  1. Included Monthly Messages
    Each plan comes with a certain number of included messages at a standard size (up to 40K per email).
  2. Overage Rate
    After you’ve sent all your included messages, each additional 1,000 emails costs $0.90.
  3. What If an Email Is Larger Than 40K?
    • We measure every extra 1K of data beyond 40K as an extra fraction of a message.
    • Example: A 50K email counts as 1.25 messages (because 50K is 1.25 × 40K).
    • This prevents rounding up to a full extra 40K block when you only need 10K more.
  4. Covered by Your Monthly Fee
    • All administrative and automated list messages (welcome emails, unsubscribe confirmations, surveys, etc.)
    • Access to features like archives, refer-a-friend, click/open tracking, feedback loops, and more.