Mailing List Service Blog

The cause of inactive subscribers or is it the content?

Based on our in-house calculations an average- sized email list, with less than 5,000 recipients may contain as many as 27 to 36 percent of inactive subscribers.  Furthermore, an older email list will typically have more unengaged or inactive list members.  AND that number will be larger with bigger member lists, reaching in some cases as much as 40% inactive list members. In this context, we identify inactive subscribers as those who reportedly have not clicked or opened a single email in a certain time frame over the number of emails received. Excluding bounces, what would cause a list member subscriber

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What can cause constant email campaign failure?

What can cause constant email campaign failure, or did I sign up with the wrong Email Service Provider? From the email marketer of a major corporation to the one-man shop marketer, they all try their best to get out a timely email newsletter – with zero expectation of a total email campaign failure.  When a failed campaign is discovered, they might not know what went wrong.  They may say “did I sign up with the wrong ESP?” An ESP or Email Service Provider is a company that offers “different ways to manage and send bulk email to individual email addresses

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Are there conditions to become a dynamic, great email marketer?

The internet is filled with advice on how to be a great email marketer.  An email marketer can find information on anything email.  This can include articles and advice on content, formatting, images, and sending schedules, to the use of fonts, videos and personalization.   And it doesn’t stop there. Subjects like triggers, transactional emails, and reengagement are presented online in blogs by the 100’s.  There’s guidance on how to write an email campaign, who should write it and what department should handle it. Moreover, as a marketer, you can find help on how to read your campaign statistics, what

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The Top 10 Reasons Your List Subscribers Are Inactive.

“All email marketing lists contain a fair amount of inactive list subscribers to the point where inactive subscribers can make up the majority of a list.  Inactive subscribers are ones who seemly lost interest in your messages; taking no action on your emails as they have filtered your messages out of their virtual life.” The top ten reasons list subscribers become inactive include: They signed up for your free whitepaper, watched a webinar or downloaded a free guide.  To do any of these they are required to submit their email address: which you collect and add to your list.  Not

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How to turn those email campaign inbox lows into inbox highs

The goal of every email marketer starts at the inbox.  The intended recipient receives your email message, they open it, follow the Call-for-Action cues and then, forwards the message to a friend.  When it’s perfect, it’s an inbox high: when the message doesn’t even reach the first step, it’s an inbox low. Email highs and lows are expected in this industry, and obviously the more inbox highs the better. To get an inbox high, your email marketing message must be delivered to the recipient as intended.  At times that can be a challenge, especially if you’re sending email campaigns from

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Can Internet Devices Skew Your Email Opens?

In 2013 Google, with the introduction of their ground-breaking Gmail Tabs, said this is the answer to organization and inbox productivity for all Gmail users: But they never considered the email marketers need to count email opens.  This change, google believes, allows Gmail users to focus on the “things that really matter and cut down on email search time.” This new idea seemed great to everyone except email marketers. Once Gmail Tabs were in place, as if overnight, Gmail user engagement declined, as delivered email was arriving to a tab that email recipients apparently didn’t use or see.  Gmail users

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Are Bad Bots Inflating Your Email Marketing Reports?

Recently a list owner discovered abnormalities, and inconsistencies, in several of their deliverability reports. Most list owners owners review their email campaign deliverability stats, compiling them into reports for the sales team,  ( Most likely they never give a second thought about bad bots).  The sales team may rely on these reports to focus on extending the campaigns that have the highest open rates.  Likewise they may reconsider the content and subject line for the lowest performing segments.   The reports are valuable.  When the numbers in their reports didn’t add up, a customer asked us to investigate.  This is what

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How Our Message Pricing Works

What Is a Message? A message is one email sent to one subscriber.

For example:

• Send one newsletter to 100 subscribers = 100 messages

• Send one newsletter to 500 subscribers = 500 messages

Included Monthly Messages Each plan includes a number of messages based on a standard email size of up to 40K.

Larger Emails: If an email is larger than 40K, it counts as more than one message.

Examples:

• 40K email = 1 message

• 50K email = 1.25 messages

• 80K email = 2 messages

Additional Charges: After your included messages are used, additional messages cost $0.90 per 1,000 messages. ($1.14 per 1000 messages)

What’s Included in Your Monthly Fee?

• Welcome messages

• Unsubscribe confirmations

• Surveys and polls

• Searchable archives

• Open and click tracking

• Feedback loops

• Refer-a-friend tools

• Subscriber management features